# Vigilai RMM — Sales One-Pager

## One-Line Pitch
AI-powered remote monitoring and management for MSPs: monitoring, patching, remote access workflow, alerting, anomaly detection, and auto-remediation for **$1.99–$2.99/device/month**.

## Why Now
MSPs are squeezed between rising tool costs and clients demanding faster response. Legacy RMM platforms cover the basics, but technicians still spend too much time triaging noisy alerts, retrying patches, and writing repetitive ticket updates. Vigilai RMM keeps the expected RMM workflows and adds AI operations to reduce toil.

## Ideal Customer
- MSPs managing 500–50,000 endpoints.
- Internal IT teams with mixed Windows, macOS, and Linux fleets.
- Security-forward providers bundling RMM with endpoint defense, vulnerability management, and compliance reporting.

## What It Replaces
Vigilai RMM is positioned as a lower-cost alternative to NinjaOne/Kaseya-style RMM workflows:
- Endpoint monitoring
- Patch management
- Remote access workflow
- Alerting and escalation
- Automation and scripts
- Inventory and reporting
- MSP tenant management

## Differentiators
- **Aggressive price:** Core at `$1.99/device/month`; Autopilot at `$2.99/device/month`.
- **AI anomaly detection:** Flags service crashes, patch failure clusters, resource drift, login anomalies, and agent silence.
- **Safe auto-remediation:** Restarts services, retries patches, collects logs, repairs agents, and opens/updates tickets with policy gates.
- **MSP-first tenancy:** MSP > client > site > device hierarchy, delegated RBAC, branded reporting, and tenant-specific policies.
- **Cross-platform agent:** Windows service, macOS launch daemon, and Linux systemd package.

## Plans
| Plan | Price | Best For | Includes |
| --- | --- | --- | --- |
| RMM Core | `$1.99/device/month` | MSPs replacing legacy monitoring and patching | Monitoring, patch orchestration, remote access workflow, alert routing, inventory, reports, multi-tenant dashboard, Windows/macOS/Linux agents. |
| RMM Autopilot | `$2.99/device/month` | MSPs reducing technician toil with AI | Core plus anomaly detection, auto-remediation, advanced patch rings, fleet health scoring, technician copilot summaries, and escalation analytics. |

## Discovery Questions
1. How many devices do you manage today across Windows, macOS, and Linux?
2. What are you paying per endpoint for RMM today, including add-ons?
3. Which tickets consume the most technician time: patches, services, disk, remote support, or alert noise?
4. Do clients require separate reports, approvals, maintenance windows, or data retention policies?
5. Which PSA/ticketing, Slack/Teams, SSO, and SIEM integrations are mandatory?

## Demo Flow
1. Show MSP dashboard with tenants, device health, patch posture, and alert volume.
2. Drill into one client tenant and one problem endpoint.
3. Show anomaly explanation and timeline.
4. Run a low-risk remediation playbook with audit output.
5. Generate client-ready patch compliance and health report.
6. Close on device-month price and bundle options.

## CTA
Buy device seats through the product-specific checkout links: RMM Core `https://checkout.nanocorp.so/c/AlOI3tCZr56jkr4vAwa0`; RMM Autopilot `https://checkout.nanocorp.so/c/Jj54F0iIzGGU50uU8Xob`.

## Stripe Product IDs
- RMM Core: `4436b312-0702-434e-af15-2aac0646e18b`
- RMM Autopilot: `fb82691d-f298-4024-ab39-f92f41b9f4e4`